Airlines / Contact record
United Airlines
Changes & Cancellations Contacts
Company-published numberToll-free in listed region
1-800-864-8331Reservations and booking changes — US and Canada
- Calling region
- US and Canada
- Published hours
- 24 hours daily
View sourceChecked
Toll-free within the stated region. Mobile airtime or international charges may apply.
Published airline contact. Booking, change and refund eligibility depend on the ticket and its original issuer; this is not a separate refund hotline. United lists a $25 service fee for booking with an agent by phone.
Heron Junction is an independent directory and does not represent United Airlines. Calls go to the printed number through your calling app.
Choose a contact channel
Read the label, region and stated hours together.
- Telephone
Reservations and booking changes — US and Canada
US and Canada · 24 hours daily
Published airline contact. Booking, change and refund eligibility depend on the ticket and its original issuer; this is not a separate refund hotline. United lists a $25 service fee for booking with an agent by phone.
Original sourceChecked
- Telephone
Baggage Recovery Center — US and Canada
US
English and Spanish. For problems with checked bags; no operating hours were stated for this desk on the source.
Original sourceChecked
- Online
- Online
- Online
- Online
- Online
- Online
To suggest a correction, contact the directory team with the company’s source link.
Before you change a booking
For an existing United Airlines trip, start with the company that issued the ticket. The management and refund links below help separate changing a reservation from asking for money back; the phone is not labelled as a dedicated refund hotline.
- Locate the booking reference and the name of the airline or agency that took the payment.
- Read the available change, cancellation, credit or refund outcome before accepting it.
A phone number on this page is not a promise of refund eligibility. Use the ticket's issuing channel and the linked servicing guidance to review the available action.
Check the ticket conditions
Read cancellation guidanceCheck the issuer’s process
Read refund informationThe airline or ticket seller determines availability, fees and refund eligibility. The directory cannot access, change or cancel a booking.
More specific questions
Match the service and provider to the enquiry before choosing a route.
MileagePlus account and number help
United’s reservations directory links to MileagePlus contacts by region. Use that route for mileage-account questions, rather than the flight reservations team.
Provider: United Airlines
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United Jetstream for agencies
United Jetstream provides agency and corporate resources. Sign in there if your organisation has access; passenger account credentials belong on United consumer services.
Provider: United Airlines
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United Vacations package support
United Vacations is a brand of ALG Vacations Corp. Use this service for its package bookings; a United flight-only ticket or Priceline-operated United Packages booking has a different support route.
Provider: United Vacations / ALG Vacations Corp.
Open United Vacations / ALG Vacations Corp. resource
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United Packages booked with Priceline
This United Packages service states that purchases are made with Priceline. Check the package confirmation to identify the booking provider.
Provider: United Packages / Priceline
Open United Packages / Priceline resource
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United Cargo TrustUA — funeral shipments
TrustUA is United Cargo's specialist service for transporting casketed or cremated human remains. Contact its handling desk for shipment arrangements; this is not a passenger reservations or ticket-refund contact.
Provider: United Cargo / TrustUA
United Cargo lists general contact hours as Mon–Fri 6 a.m.–11 p.m. and Sat–Sun 9 a.m.–5:30 p.m. Central Time. Email can be sent at any time, with replies during operating hours.
Open United Cargo / TrustUA resource
Original sourceChecked
Regional and airport contact guidance
Use the airline contact directory to choose the country and service you need. A city name in a search does not establish a public airline ticket office or a separate local phone number.
Provider: United Airlines
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United refund requests and status
Use United refund services to request or check a refund. My Trips handles the separate task of changing or cancelling a reservation.
Provider: United Airlines
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Accessibility Desk and travel assistance
United’s accessible-travel hub links to wheelchair, seating and disability assistance. Its Accessibility Desk is separate from reservations.
Provider: United Airlines
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International reservations by country
Select your country or region to see United’s published international reservation contacts. These are not interchangeable with an airport’s local service desk.
Provider: United Airlines
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Airport information and terminal maps
Use United’s airport hub for terminal maps, check-in and airport assistance resources. The airline’s app also carries current airport maps.
Provider: United Airlines
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Investor relations contact
United publishes its investor-relations email and shareholder service routes on this page. Use passenger support for ticket or flight questions.
Provider: United Airlines
Original sourceChecked
Sources & company profiles
The evidence behind the contact record remains available to read.
A checked date records a review of published information. It does not mean that the line was called or a waiting time was measured.
Open the source register 15 references
- https://www.united.com/en/us/fly/help/contact-reservations.html
- https://www.united.com/en/us/manageres/mytrips
- https://www.united.com/en/us/refunds
- https://vacations.united.com/general/terms/
- https://www.united.com/en/us/Forgot-MileagePlus-Number
- https://jetstream.united.com/
- https://vacations.united.com/
- https://www.united.com/packages/en-us/vacation-packages-from-united-states
- https://www.unitedcargo.com/en/us/learn/support/contact-us.html
- https://www.unitedcargo.com/en/us/products/trustua.html
- https://www.united.com/
- https://www.united.com/en/us/fly/travel/accessibility-and-assistance.html
- https://www.united.com/en/us/fly/help/international-reservations-contact-information.html
- https://www.united.com/en/us/fly/travel/airport.html
- https://ir.united.com/shareholder-services/contact-us
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