Airlines / Contact record
Southwest Airlines
Customer Service Number
Company-published numberToll-free in listed region
1-800-435-9792General questions and reservations
- Calling region
- US
- Published hours
- Not recorded; check the source
View sourceChecked
Toll-free within the stated region. Mobile airtime or international charges may apply.
Published airline contact. Booking, change and refund eligibility depend on the ticket and its original issuer; this is not a separate refund hotline.
Heron Junction is an independent directory and does not represent Southwest Airlines. Calls go to the printed number through your calling app.
Choose a contact channel
Read the label, region and stated hours together.
- Telephone
General questions and reservations
US
Published airline contact. Booking, change and refund eligibility depend on the ticket and its original issuer; this is not a separate refund hotline.
Original sourceChecked
- Telephone
- Online
- Online
- Online
- Online
- Online
- Online
To suggest a correction, contact the directory team with the company’s source link.
Match the question to the route
Southwest's main line handles general questions and reservations. Rapid Rewards, baggage and vacation-package contacts appear separately, along with web guidance for changing, cancelling or checking a refund.
- Check that US is the region you need before using the highlighted Southwest Airlines line.
- Keep your booking reference to hand, and read the department label before choosing a number.
The recorded number is labelled “General questions and reservations” for US. Choose another listed route if your enquiry falls outside that scope.
Check the ticket conditions
Read cancellation guidanceCheck the issuer’s process
Read refund informationThe airline or ticket seller determines availability, fees and refund eligibility. The directory cannot access, change or cancel a booking.
More specific questions
Match the service and provider to the enquiry before choosing a route.
Chase Rapid Rewards credit card support
Chase services Southwest Rapid Rewards credit card accounts. For other card-specific enquiries, use the number on your card or statement. Airline booking and loyalty enquiries belong with Southwest.
Provider: Chase
Original sourceChecked
Rapid Rewards account help
Contact Southwest about membership and points. Chase-issued credit card billing uses the separate issuer contact.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
Southwest travel management resources
Find Southwest travel-management information, GDS guidance and business support routes on the airline website.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
Getaways by Southwest packages
Use the Getaways contact for eligible flight-and-hotel package bookings and package changes. The general flight line and Chase card line serve other requests.
Provider: Getaways by Southwest
Open Getaways by Southwest resource
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Regional and airport contact guidance
Use the airline contact directory to choose the country and service you need. A city name in a search does not establish a public airline ticket office or a separate local phone number.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
Southwest ticket refund requests
Consult the refund form and eligibility information after reviewing the booking. A cancellation does not by itself confirm a cash refund.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
Disability-related travel assistance
Southwest explains assistance available to passengers with disabilities and how to request help from its team. Review the airline’s own guidance for your specific need.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
International contact numbers
Southwest lists contacts by calling country. Some numbers require a landline; use the number designated for your country rather than treating the US line as local.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
Airport information and ticket counters
Search Southwest’s airport information for terminals, ticket-counter guidance, arrival times and services at your departure airport.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
Corporate investor relations contact
This page provides Southwest’s investor-relations address and email. It is for shareholder or investor matters, not a substitute for flight customer service.
Provider: Southwest Airlines
Open Southwest Airlines resource
Original sourceChecked
Sources & company profiles
The evidence behind the contact record remains available to read.
A checked date records a review of published information. It does not mean that the line was called or a waiting time was measured.
Open the source register 13 references
- https://support.southwest.com/helpcenter/article/More-phone-numbers-contact-options
- https://www.southwest.com/air/change/index.html
- https://www.southwest.com/air/cancel-reservation/index.html
- https://support.southwest.com/helpcenter/request-ticket-refund
- https://support.southwest.com/helpcenter/contact-us
- https://creditcards.chase.com/southwest/contact-us
- https://www.southwest.com/tmc/
- https://www.southwest.com/vacations/
- https://www.southwest.com/
- https://support.southwest.com/helpcenter/article/After-Your-Trip
- https://support.southwest.com/helpcenter/article/I-need-another-type-of-disability-related-assistance
- https://www.southwest.com/airport-information/
- https://investors.southwest.com/company-information/contacts
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